Capita wins Home Office contract to support migration to new Emergency Services Network

Capita’s Software division has been awarded a contract by the Home Office to develop a solution to migrate the current Airwave system to the Emergency Services Network (ESN), a new critical communications system to be used by emergency services in the UK.

New case study: Delivering quicker response times for London Fire Brigade

London Fire Brigade is the busiest brigade in the country and one of the largest firefighting and rescue organisations in the world. To support their aim of making London the safest global city, the Brigade introduced a new mobilising system – VISION – in their control room.

Capita and what3words unite to improve emergency services

Capita plc (Capita) has joined forces with location start-up what3words to help police and fire services respond to emergency incidents with precise accuracy – even when callers are unable to explain or describe where they are.

Capita and Fujitsu launch new initiative for 2019 to recognise key customer partnerships across Australia

The new Capita-Fujitsu awards were presented in July at the Australia CAD User Group Conference 2019, hosted at Fire and Rescue NSW.

New partnership delivers new business in the Middle East

A new partnership between Capita Secure Solutions and Services & DicoTech Corvit has secured new multi-million-dollar business in GCC to supply Capita’s DS3000 Integrated Communications Control System (ICCS) to support the monitoring of a critical confidential rated national infrastructure project.

Digital Barriers and Capita Announce New Strategic Partnership

Digital Barriers and Capita today announce they have signed a global strategic partnership to integrate facial recognition technology with Capita’s control room solutions for emergency services.

Capita is named as a supplier on Crown Commercial Service’s G-Cloud 11 framework

Following the launch of the latest version of G-Cloud, customers can now purchase Capita’s 999eye and EvidenceWorks under Crown Commercial Service’s Digital Marketplace for Cloud hosting, software and support.

Collaboration, collaboration, collaboration – the future of emergency services - an article by George Greig, Chief Delivery Officer

We all know that every second counts in the control room: teams need all the information they can possibly get – often from a myriad of sources and in real-time or as close as technology can achieve.

Capita to deliver shared command and control services for Surrey and West Sussex Fire and Rescue Services

Capita has been selected to deliver a shared software solution for Surrey and West Sussex Fire and Rescue Services, which will allow all mission critical command and control functions to be managed across both services from one platform.

Capita launches new functionality within its market-leading EvidenceWorks® solution

This month, Capita launches new features within its digital evidence management solution, EvidenceWorks®.

Capita launches virtual police technology in the US to help fight crime

US policing is set to be transformed by game-changing British technology, as American Police Departments sign up for Capita’s on-scene, live video and photo streaming service, 911eye.

Success using 999eye at West Midlands Fire Service as usage increases month on month

The 999eye service in use at West Midlands Fire Service continues to deliver benefits. It helps staff in the control room to quickly establish the severity of an incident and ensure that response crews have been mobilised assertively, effectively and safely to locations, armed with the information they need.

Critical Response Group and Capita Secure Solutions and Services announce strategic partnership

Critical Response Group, Inc (CRG) and Capita Secure Solutions and Services (Capita) today announce their strategic partnership to bring Capita’s innovative 911eye emergency video streaming service to the United States.

Australia’s emergency services celebrate their 40 millionth managed incident using Capita CAD software supported by Fujitsu

Across Australia, emergency service organisations have been using Vision, Capita’s Command and Control software, supported by Fujitsu, for over 20 years. During a recent customer User Group, bringing representatives from these organisations together in NSW, Capita celebrated over 40 million incidents and 20 million emergency 000 calls being managed by the Emergency Services using the Capita software.

New 999 mobilising system helps London Fire Brigade cut incident response times

A new report issued by the London Fire Brigade has confirmed that the Brigade is reaching incidents more quickly since they introduced a new 999 mobilising system – VISION DS - provided by Capita Secure Solutions and Services.

Capita and MAC Ltd Delivering The Internet of Public Safety Things

Capita Secure Solutions and Services (Capita) and Multiple Access Communications Limited (MAC Ltd) are collaborating to bring new solutions to the public safety community based around Capita‘s ControlWorks® public safety solution and MAC Ltd‘s Internet of Things (IoT) expertise and wireless sensor solutions.

The Belleville Police Service in Ontario Canada, becomes the first Canadian client for EvidenceWorks®

In partnership with Integrys Ltd, based in Mississaugua, Ontario, Capita Secure Solutions & Services, based in Wiltshire, UK, today announces that Belleville Police Service, Ontario, Canada has awarded a contract for the supply of EvidenceWorks® Interview Recording Solution.


Capita Secure Digital Solutions announces a partnership with Integrys for the promotion, support and sale of EvidenceWorks Digital Evidence Management solution.

Capita acquires Call Vision Technologies Ltd

Capita plc announces it has acquired Southampton-based Call Vision Technologies Ltd, a bespoke voice and data solutions specialist for the emergency services and other critical response organisations.

Capita awarded Top 20 listing by Learning Performance Institute

Capita are delighted to announce today that the Training Services team in our Communication and Control Solutions business have, once again, been awarded a Top 20 listing by the Learning Performance Institute (LPI).

The Police Service of Northern Ireland selects Capita to deliver its new command and control system

Capita Communications and Control Solutions awarded contract to deliver its ControlWorks solution for next-generation contact centre and control room operations to PSNI.

Capita ranked #1 in the UK Public Sector SITS Supplier Review

Capita has once again been ranked as the top supplier in the UK Public Sector SITS Supplier Review by TechMarketView.