Maritime Agencies

Capita has supported Maritime Search and Rescue operations with integrated Command and Control solutions for many years. As a strategic supplier to the Maritime and Coastguard Agency and to the RAF SAR Coordination Centre our products are central to nationwide communications and operations facilitating the MCA response to emergency calls at sea.

Alongside the implementation of the Command and Control technology Capita also undertook a business change programme on behalf of the MCA to help transform call handling processes and promote system integration. This project enabled the MCA to transform the control room environment both at a local and national level and facilitated an overall rationalisation programme of how existing resources were utilised.

Key Benefits

  • Integrated Communications - Through a single client interface, full telephony, radio and data communications can be handled efficiently.
  • Integrated Mapping - Fully integrated mapping provides extensive geo-centric capabilities without the need for a separate GIS.
  • Support of Coastguard Opperations - Standard control room features to support the day to day operation of the Coastguard, including message logging, incident recording and information dissemination.
  • Scope for Collaboration - Flexible solution supports multiple agencies and a shared platform with the ability to pass and share information with other agencies.