Police & Justice

Integrated operational policing from Capita brings together market-leading products and services to provide a platform to support the transformation of public contact, response and investigative activity.

Fire & Rescue

Fire Services are challenged with the need to provide more efficient service delivery including the support of front line operations through the use of more intuitive, sophisticated and relevant technology. The business case for technology should be focused on providing an end-to-end capability with integration between front line operations, duty management and seamless connectivity to back office systems.


As an integral part of the Ambulance Radio Programme (ARP) for the Department of Health in the UK Capita’s Integrated Communications and Control Solution (ICCS) has been used across all the regional Ambulance Trusts in a networked, resilient architecture to support the mission-critical communications and dispatch functions.


Over the last decade Capita’s leading communications and control solutions have played a key role in safeguarding key transport infrastructure in the UK; in support of planned major events such as the 2012 Olympics and in response to major incidents such as the 2005 London bombings.


Capita’s recent successes include projects in the Middle East where Oil & Gas operating companies have embraced the Integrated Communications Control System (ICCS) technology pioneered by Capita 25 years ago. Projects benefit from the flexible power of Capita’s DSX ICCS to seamlessly integrate TETRA with various other radio and telephone audio networks. Furthermore, system operators are able, from the same touchscreen, to control other security sub-systems, including CCTV and Public Address – General Alarm (PAGA).


Capita has supported Maritime Search and Rescue operations with integrated Command and Control solutions for many years. As a strategic supplier to the Maritime and Coastguard Agency and to the RAF SAR Coordination Centre our products are central to nationwide communications and operations facilitating the MCA response to emergency calls at sea.