Investing in the future of public safety at Norfolk Constabulary through collaboration and joint systems

In 2011 Capita Secure Information solutions (Capita) was successful in bidding to provide Norfolk Constabulary with a replacement control room system to manage the dispatch of resources to incidents.

Norfolk’s existing system was no longer supportable due to its age and a tendering process for a replacement was initiated against the backdrop of budget cutbacks and in-depth discussions with neighbouring forces about the nature and scale of joint projects.