Moving the Conversation On

Capita’s opinion piece on adapting to the 21st century communication challenge

In today’s complex world where technological advances are altering the way people talk, think, work and live, the Police must be ready to cope with the changing needs and expectations of the public. They need to be receptive to taking on truly transformational technologies that will deliver major operational and efficiency benefits despite the restrictions of reducing budgets whilst maintaining the service they deliver to the public.

This paper looks at where and how such technology is being adopted and offers some suggestions to achieve successful change.