Fire Services are challenged with the need to provide more efficient service delivery including the support of front line operations through the use of more intuitive, sophisticated and relevant technology. The business case for technology should be focused on providing an end-to-end capability with integration between front line operations, duty management and seamless connectivity to back office systems.
Capita continues to invest in new technology across its product portfolio; the leading Control Room solutions, VISION Computer Aided Despatch (CAD) and DS Integrated Communications and Control System (ICCS) have been integrated to create a single end-to-end Control Room solution - VISION DS. This approach is designed to offer fire services a more flexible, modular product offering with the capability to deploy CAD, ICCS or a combined solution to meet evolving Control Room requirements.
VISION DS offers a central core element on to which additional modules and third party applications can be introduced and also provide full interoperability with back office and external systems. VISION DS delivers a step change in improved user experience and in turn greater control room efficiency.
- Core Vision CAD functionality delivered in a highly resilient configuration
- Embedded ICCS capability providing call handling and dispatch functionality
- Flexible client configuration
- Attribute based mobilising
- Duty Management
- Mobile Data and Station End gateways
- Inter-CAD data exchange and interoperability